Information We Collect
When you interact with our website, we may collect personal and technical information to serve you better.
Personal Information
You may voluntarily provide personal information when submitting enquiry or contact forms, including your full name, company name, email address, phone number, country/region, shipping or business address and product inquiry details.
Technical Information
We may automatically collect technical data during your visit, such as your IP address, browser type, device information, operating system, visit date and time, pages visited, referring website and general usage statistics.
How We Use Your Information
The information collected is used to respond to your enquiries and quotation requests, process product and export-related communications, provide technical or customer support, improve our website and user experience, understand visitor preferences and maintain internal business records.
We only use your information for legitimate business purposes and to comply with applicable legal obligations.
Cookies
Our website uses cookies and similar technologies to remember user preferences, analyze website traffic, improve website functionality and enhance overall browsing performance.
You can disable cookies through your browser settings; however, certain features of the website may not function properly as a result.
Information Sharing
Active Polymers respects your privacy and does not sell, rent, or trade your personal information to third parties.
Your information is only shared with trusted logistics or shipping partners, technology service providers, government authorities when legally required, or professional advisors necessary for business operations.
All third parties are strictly required to maintain the confidentiality of your information.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.
Although we strive to protect your data, no method of internet transmission or electronic storage is completely secure. Therefore, absolute security cannot be guaranteed.
Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices, content, or policies of those external websites. We encourage users to review the privacy policies of any third-party websites they visit.
Data Retention
We retain your information only for as long as necessary to respond to enquiries, maintain business records, fulfil contractual obligations and comply with legal and regulatory requirements.
When information is no longer required, it is securely deleted or anonymise.
Your Rights
Depending on applicable laws, you have the right to access your personal information, request corrections to inaccurate details, request deletion of your data, withdraw consent where applicable and request information regarding how your data is processed.
To exercise these rights, please contact us using the details below.
Children's Privacy
Our website and services are intended for business and commercial use.
We do not knowingly collect personal information from children under the age of 18.
Changes to This Privacy Policy
Active Polymers reserves the right to modify this Privacy Policy at any time.
Any updates will be published on this page with the revised effective date. Continued use of the website after changes indicates your acceptance of the updated Privacy Policy.
Contact Us
If you have any questions regarding this Privacy Policy or how your information is handled, please contact us.